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HIV and AIDS Services

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    November SNAP benefits will not be issued in New York State beginning November 1, 2025

    SNAP benefits can’t be issued unless the shutdown ends or other federal action provides necessary funds. Summer EBT and Public Assistance (cash benefits) are not affected.

    • If you receive SNAP
      • Your EBT card is still working and any funds already on it are safe.
      • You must continue to meet all SNAP requirements.
      • NY State will notify you by November 1 about the status of the program.
    • If you want to apply for SNAP
      • SNAP applications are still being accepted.
      • If you are approved for SNAP, you may not receive benefits until funding is restored.

    Get the latest updates on SNAP benefits.

    Need food help?

    • Free food is available to all in need. Find a food provider.
    • Public school students can get free breakfast and lunch every day.
    • Medicaid participants may qualify for food assistance through a Social Care Network.

    Persons living with HIV (PLWH) and their eligible family members can: 

    • Find out if they are eligible for public assistance, SNAP (food stamps), employment and vocational services
    • Get information and referrals to community-based agencies 
    • Get help to find housing, including a list of landlords and brokers who have assisted HASA clients

    Contact the Human Resource Administration (HRA) to learn more.

    Online

    Learn about HIV and AIDS.

    Learn about HIV and AIDS services.

    By Phone

    • Agency: Human Resources Administration
    • Phone Number: (718) 557-1399
    • Business Hours: Monday - Friday: 8 AM - 5 PM
    • You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available in English and Spanish, 24 hours a day, 7 days a week.

    The Department of Health and Mental Hygiene (DOHMH) provides medical case management or care coordination services for people living with HIV/AIDS. If you enroll in Care Coordination, you will have a whole team providing support. A care coordinator will help you with your clinical needs and a navigator will help you in the community.

    The team will help you:

    • Learn to live better with HIV/AIDS
    • Manage medical appointments
    • Manage your medications
    • Get access to housing, health insurance, and social services

    Proof of your HIV/AIDS status is required.

    Learn more about HIV Care Coordination.

    The Department of Health and Mental Hygiene (DOHMH) provides:

    • Assistance notifying your sex or needle sharing partner of HIV exposure
    • Help getting notified partners tested for HIV
    • Help connecting any HIV positive person to HIV medical providers
    • Information for preventing HIV transmission and staying healthy

    The DOHMH also takes reports about individuals intentionally spreading HIV.

    Call 311 or 212-NEW-YORK (212-639-9675) for help.

    The New York City Department of Health and Mental Hygiene offers a free and confidential texting service for people who have HIV.

    You can enroll to get the following services by text:

    • Medication reminders
    • Appointment reminders
    • Refill reminders
    • Healthy messages
    • Information on health education workshops
    • Information on free safer sex products
    • Timely updates on biomedical interventions (PrEP, PEP)
    • Upcoming workshops
    • Other events

    To Enroll

    Text the word CARE to 55676.

    Additional Information

    Learn about HIV care resources.

    The Positive Life Workshop is a peer-led series for anyone who is living with HIV. The workshop provides a confidential space to meet other people with HIV and improve your health.

    Topics include:

    • Advocating with your medical provider
    • Taking medicine as prescribed
    • Physical, emotional, and social health

    You can register for Positive Life Workshops by phone.

    Manhattan Workshops in English

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    • Agency: Human Resources Administration
    • Phone Number: (718) 557-1399
    • Business Hours: Monday - Friday: 8 AM - 5 PM
    • You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available in English and Spanish, 24 hours a day, 7 days a week.

    Manhattan Workshops in Spanish

    • Agency: Latino Commission on AIDS
    • Phone Number: (917) 438-0698
    • Business Hours: Monday - Friday: 9 AM - 5 PM

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