HIV and AIDS Services

November SNAP benefits were delayed due to the federal government shutdown

The federal government shutdown ended on November 12. New York State has issued full SNAP benefits to all eligible households.

Get the latest updates on SNAP benefits.

If you receive SNAP
- Your EBT card still works and any funds already on it are safe to use.
- You must continue to meet all SNAP requirements.
If you want to apply for SNAP
- SNAP applications are still being accepted.

Need food help?

Find a free food provider.
Public school students can get free breakfast and lunch every school day.
Medicaid clients may qualify for food help through a Social Care Network.

Persons living with HIV (PLWH) and their eligible family members can:

Find out if they are eligible for public assistance, SNAP (food stamps), employment and vocational services
Get information and referrals to community-based agencies
Get help to find housing, including a list of landlords and brokers who have assisted HASA clients

Contact the Human Resource Administration (HRA) to learn more.

Online

Learn about HIV and AIDS.

Learn about HIV and AIDS services.

By Phone

Agency: Human Resources Administration
Phone Number: (718) 557-1399
Business Hours: Monday - Friday: 8 AM - 5 PM
You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available in English and Spanish, 24 hours a day, 7 days a week.

The Department of Health and Mental Hygiene (DOHMH) provides medical case management or care coordination services for people living with HIV/AIDS. If you enroll in Care Coordination, you will have a whole team providing support. A care coordinator will help you with your clinical needs and a navigator will help you in the community.

The team will help you:

Learn to live better with HIV/AIDS
Manage medical appointments
Manage your medications
Get access to housing, health insurance, and social services

Proof of your HIV/AIDS status is required.

Learn more about HIV Care Coordination.

Find a clinic that provides HIV Care Coordination.

The Department of Health and Mental Hygiene (DOHMH) provides:

Assistance notifying your sex or needle sharing partner of HIV exposure
Help getting notified partners tested for HIV
Help connecting any HIV positive person to HIV medical providers
Information for preventing HIV transmission and staying healthy

The DOHMH also takes reports about individuals intentionally spreading HIV.

Call 311 or 212-NEW-YORK (212-639-9675) for help.

The New York City Department of Health and Mental Hygiene offers a free and confidential texting service for people who have HIV.

You can enroll to get the following services by text:

Medication reminders
Appointment reminders
Refill reminders
Healthy messages
Information on health education workshops
Information on free safer sex products
Timely updates on biomedical interventions (PrEP, PEP)
Upcoming workshops
Other events

To Enroll

Text the word CARE to 55676.

Additional Information

Learn about HIV care resources.

The Positive Life Workshop is a peer-led series for anyone who is living with HIV. The workshop provides a confidential space to meet other people with HIV and improve your health.

Topics include:

Advocating with your medical provider
Taking medicine as prescribed
Physical, emotional, and social health

You can register for Positive Life Workshops by phone.

Manhattan Workshops in English

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Agency: Human Resources Administration
Phone Number: (718) 557-1399
Business Hours: Monday - Friday: 8 AM - 5 PM
You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available in English and Spanish, 24 hours a day, 7 days a week.

Manhattan Workshops in Spanish