Lifeline is a Federal Communications Commission (FCC) program that helps make communications services more affordable for low-income consumers. Lifeline provides a monthly discount on qualifying phone, internet, or bundled service from participating providers.
You can apply for Lifeline either online, by mail, or through a phone or internet company that offers Lifeline services.
Online
Apply for Lifeline or download an application.
Find a company that offers Lifeline.
By Mail
Applications should be mailed to:
Lifeline Support Center
PO Box 1000
Horseheads, NY 14845
Contact Lifeline for help with:
- The status of your Lifeline application
- Documents needed to show you qualify
- Lifeline companies in your area
- Assistance with recertifying your benefit
- Assistance with the Lifeline Household Worksheet
- Resetting your account
You can contact Lifeline by emailing LifelineSupport@usac.org or by calling their Support Center.
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