Verizon Telephone, Internet, and Cable Service · NYC311

web

You’re offline. This is a read only version of the page.

Need something else?

Cable Complaint to report an issue with a cable, phone, or internet provider
Broadcast Television Rescan for questions about rescanning local television channels
Phone Complaint if you are unable to resolve your complaint with a utility company directly
Lifeline Program

Verizon provides telephone service that is:

Local
Long distance
Wireless

Internet and cable service is also available.

You can get help with:

Installation of new services
Repairs
Billing help for current customers

Online

Learn about Verizon services.

Request a repair from Verizon.

By Phone

Agency: Verizon
Division: Complaints
Phone Number: (800) 837-4966
Business Hours: 24 hours, 7 days a week
Automated assistance is available at all times. Staff is available through the automated phone system for residential customers and the general public Mon - Fri: 8 AM - 8:30 PM and business customers Mon - Fri: 8:30 AM - 5 PM.

The Verizon cable TV franchise gives NYC subscribers a variety of options to choose from.

You can learn more about FiOS service in your area, online or by phone.

Online

Download the Verizon NYC Franchise Agreement.

Learn about about Verizon FiOS availability in a specific neighborhood.

By Phone

Agency: Verizon
Phone Number: (800) 837-4966
Business Hours: Monday - Friday: 9 AM - 5 PM

Was this information helpful? Yes No

How can we improve this page?

*

Was this information helpful?

NoYes

Knowledge Article

IP Address

*