Homeowners

Learn about the City and State agency charges, fees, and fines that appear on your property tax bill.

Report animal odor from a residence.

Find a certified asbestos investigator.

Report chemical odors or chemicals that are abandoned or not stored safely.

Report a spill of chemicals or other hazardous material onto a roadway, sidewalk, or indoors.

Learn about hearings for violations of quality of life laws, health code, or other City rules.

Small business and property owners, building managers, tenants and more can ask DOB questions about renovations, violations, permits, etc.

Report the sale of illegal drugs.

Learn about how to use floor finishing products safely.

Learn more about the HEAP Emergency Benefit.

Get help with HEAP, paying for heat, utilities, and boiler repairs for low-income households and public assistance recipients.

Learn about recent laws, rules, and programs that may affect residential property.

Make a complaint about a health, car, home, life, or property insurance company.

Report a problem with an online business or online service that wasn't delivered.

Learn about lead poisoning, lead poisoning prevention, and lead paint repair.

Get a list of scheduled water main shutdowns and water disruptions.

Learn about property tax exemptions, abatements, and credits for homeowners, including eligibility and types of benefit programs.

The deadline to apply for this one-time property tax rebate was March 15, 2023.

Make a complaint about a satellite television provider.

Learn about installing a new sidewalk in locations where sidewalks have never been built.

Get help with reducing unwanted mail.

Learn about the invoice a lot owner gets when the Department of Sanitation cleans a lot.

Report the use of too much water or water waste in any facility.

Pay a Department of Environmental Protection (DEP) water and sewer bill.

Learn about lien sales of water and sewer debt. Get info on multi-family homeowner Water Debt Assistance Program (WDAP).

Learn about American Water Resources (AWR) voluntary water and sewer service line protection program.

Learn about water meters and automated meter reading (AMR) devices.

Learn about HPD's Zombie Homes Initiative that works to address problems of neglected or deteriorated vacant and abandoned small homes.